Traduci

In IT service management (ITSM) the IT incident – typically – is a transaction: something that comes in,

Written by
Published in News
11 Settembre 2026

Con la localizzazione di ITIL® Experience (Version 5), annunciata da PeopleCert il 10 settembre 2026, il percorso

Written by Claudio Restaino
Published in Service Management

Achieving the ITIL® Expert level was the culmination of years of learning, applying the knowledge, pursuing

Written by Claudio Restaino
Published in News

Is ITIL® 4 just about IT? This is something I’ve been hearing more often since working

Written by Claudio Restaino
Published in News

Dopo oltre vent’anni nel settore ho in genere una visione olistica dell’IT e di come interagisce con

Written by Claudio Restaino
Published in News

Nelle grandi multinazionali c’è stato un cambiamento nelle strategie di IT Service Management (ITSM), dovuto ai confini sempre più

Written by Claudio Restaino
Published in News

Two new ITIL® 4 extensions modules are being developed in the next quarter:

ITIL® 4

Written by Claudio Restaino
Published in Service Management

Un anno fa molte organizzazioni hanno dovuto mandare i dipendenti a lavorare da casa. Ma ciò che doveva essere

Written by Claudio Restaino
Published in News

C’è una visione dogmatica secondo cui ogni problema complesso di IT service management ha una sola causa radice, quando

Written by Claudio Restaino
Published in News

Welcome to 2021, where the need for office space is scrutinized, commuting has decreased dramatically and people

Written by Claudio Restaino
Published in News
Pagina 1 di 2
Top