The ITIL 4 Extension Modules are the latest additions to the ITIL 4 Framework. The ITIL 4 Extension Modules extend the main ITIL 4 framework and provide organisations with the guidance to address and harness the challenges and opportunities presented by emerging technologies and themes that impact their operations.
The first two modules are NOT currently available, but will be coming in late November 2021:
- ITIL 4 Specialist Sustainability In Digital & IT...offers an in-depth exploration of how we can can tackle sustainability challenges and leverage ITIL concepts to build sustainability competencies across teams. Learn how ITIL’s key practices and Service Value Chain support sustainability within service organizations.
- ITIL 4 Specialist Acquiring & Managing Cloud Services...this module provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.