PeopleCert has confirmed that all of your ITIL Foundation and PRINCE2 Foundation certifications will have a three-year expiration starting on 1/1/2023. This means,
PeopleCert has officially announced that the withdrawal of the ITIL® 4 Managing Professional Transition Module exam, previously scheduled for July 1, 2022, will be extended until September 30, 2022.
This morning PeopleCert announced at the second Partner MeetUp that effective January 1, 2023, all Business and IT certifications issued at all levels will expire in three
The TOGAF® Standard, 10th Edition makes adoption of best practices easier.
It will show you where to find enduring and universal concepts and proven best practice and
Should we be talking about “ITSM”, “service management” or something else entirely in 2022?
It’s actually been a topic of constant debate for about 15
Almost exactly three years ago, ITIL 4 succeeded ITIL v3 in one of the biggest updates to the framework since 2007.
Since then,
From the perspective of using various tools in organisations, the value of such tools influencing the effectiveness of organisation’s operation is important. The real problem
The demands of customers today have changed both as a natural evolution and because of Covid-19.
And the new habits and expectations they’ve formed will not
In all my years as a programme manager, I’ve never experienced anything as transformative in project and programme management as I have during the Covid-19
Is your ITSM process lacking a collaborative approach?
“According to Claudio Restaino, Traditional IT Service Management practices assume SINGLE central control over service management processes, hardly addressing
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In the age of DevOps, getting an ITIL certification isn't as crucial as it once was. But there are still reasons for becoming ITIL-certified. If there
PeopleCert has recently announced the following changes for AXELOS examinations, as of 1 February 2022:
1. Online Proctoring as the only exam delivery method
Aiming to further enhance
The ITIL 4 Extension Modules are the latest additions to the ITIL 4 Framework. The ITIL 4 Extension Modules extend the main ITIL 4 framework and provide organisations with the guidance to address
How mature is the service management office (SMO) concept in 2021 and how can ITIL® 4 give organizations the foundation for an effective SMO?
