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Dubai Smart Government awarded ISO 20000 in ITSM

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Smart GovernmentDubai Smart Government Department (DSG) has been awarded an ISO 20000:2011 Certification for IT service management following its success in passing the matching process performed by Intertek, which issued the certification approved by international non-profit IT Service Management Forum (ITSMF).

The certification was awarded after Intertek had made sure that DSG succeeded in meeting all the requirements necessary for planning, implementing, operating, monitoring, reviewing, maintaining and improving the service management system which needed to be compatible with the framework of the methodology of IT infrastructure library (ITIL®); as well as with DSG’s commitment to the global IT service management standards...

 

Source: Ameinfo

ISO 20k Check up Assessment

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20k assessmentCompletamente aggiornato il self kit consente di poter effettuare delle verifiche dell'intero sistema di gestione dei servizi IT, piuttosto che di uno specifico processo. Integrato con un Compliance Index, consente di poter verificare il proprio livello di maturità nell'ottica di misurazione di un programma di miglioramento, o tracciare il percorso di evoluzione di una organizzazione che intende perseguire la certificazione internazionale ISO/IEC 20000.

Contestualmente può essere di riferimento per quelle organizzazioni che stanno implementando ITIL, e desiderano effettuare una verifica terze parti sull'effettiva coerenza del progetto rispetto alle best practices...

BITIL.COM si propone di effettuare dei mini check up della durata di 3 gg per poter fornire un report sullo stato di salute della vostra organizzazione.

 

Fonte: BITIL.COM

Partnership PECB

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PECBPECB signs a partnership agreement with BITIL.COM Italy

Montreal, QC, CANADA (April 29th ,2014) – PECB is proud to announce that it has signed a partnership agreement with Italy-based company BITIL.COM, to distribute PECB training courses. This will ensure that the respective companies will give their contribution based in their expertise in organizing quality and management system training courses in Italy.

“We are excited that BITIL.COM will be joining PECB family “said Eric Lachapelle CEO of PECB“. PECB is always looking for new opportunities, new professional partners as BITIL.COM. We look forward to continuing our excellent cooperation. It will enable us to meet customer demands for ITIL, Six Sigma and Cobit courses in regard to IT Management, information security, and other fields in Italy. This agreement will help us to build on that success and to expand the PECB courses even further”.

“BITIL.COM is proud to partner with PECB” said Claudio Restaino, Director of BITIL.COM Professional Service. “BITIL.COM leader of the Italian market for ITSM services select carefully their partners among the best organizations in the world in order to offer to the final customers the optimal mix of advisor and educational services being always a step ahead the competition. With this partnership BITIL.COM will exploit the PECB potential for addressing new customers and markets and at the same time will be backed by a complete set of certification and training services that will rapidly boost the success of our company”.

 

Fonte: Press Release

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