BITIL.COM is your ideal professional partner for training projects regarding IT Service Management and Business Process Organisation with a special focus on ITIL® and ISO 20000®. The training project could be fully customised together with the Client Organisation to meet its requirements.

We could deliver a session “Overview” to give a general idea of the Business Process Organisation as long as a session “Awareness” for providing a more in depth knowledge about IT Service management issues. 

It is also possible through a fully 3 days (or an intensive 2 days) course to get the ITIL® and ISO 20000® certifications for professionals and Organisations willing to certify their skills and competencies via well known universal certifications.

The training is delivered by a team of senior experts on site by the customer or in public scheduled session at one of our dedicated training centres in Italy, and in English or Italian language all around the globe.